Spring 2009 Newsletter

SPRINKLERS & YARD CARE
During the month of April, all FRPM properties will be getting their sprinklers summarized and set up. If you rent a single family home or duplex, you will be receiving a phone call from the appropriate vendor who will be initiating the sprinklers.
Please return their phone calls so they can arrange a time to do so. FRPM wants our yards to be green and weed free. Please report any dry yards immediately. If you are responsible for the yard care, please apply weed and feed on a regular basis.

PATIOS
Please remember that patios are for patio furniture and plants only. Your patio is not a place to store things. If you have other items on your patio, please remove them.

PHONE CALL VOLUME
Our call volume increases in the Spring and during the summer months we receive over 400 calls per day. We are not able to answer all of the calls, this is frustrating for all parties. Many calls can be solved or addressed via email. You can help us by emailing us, instead of calling. Please use the phone directory at the bottom of this newsletter to help you get a hold of the person that can help you. Also, if you get voice mail, we are most likely on the other line, please leave a message. Do not hang up and keep calling until you get a live person. This
simply compounds our problem and
makes it even harder for us to keep up
with the calls.

NOISE LEVEL IN RENTAL UNITS
Loud noises such as slamming of doors or objects being dropped on the floor do carry from one rental unit to another. We ask that EVERYONE be courteous and think of those who live around, beside, above, and underneath you! Please also remember it is stated in your lease QUIET HOURS commence at 10 pm and continue until 7 am. Please keep any TVs, radios, music of any kind being played to the bare minimum of sound volume. If you are a victim of a loud neighbor, please attempt to work this out with them. You will have to put your complaint in writing to us so please submit a written complaint. Be sure to call the police and file a report as well. If it
gets to be necessary to evict we will need several police repots and neighbor
written statements. Police reports are imperative to even attempt to evict the
offending party.
Please just be respectful of others.

REMINDER! -
NO CASH is accepted in the office for rent and other payments. FRPM is not responsible for any lost rent in night drops. If rent is not received and you know that you sent in the payment or dropped off the payment please call our
office with the check number, money order number or cashiers check number. We are able to research by check number and amount. Be sure to keep your money order or cashier check copies as well. These maybe necessary to place a claim on a lost money order and we find many money orders with the stubs attached to them. We do not keep these we dispose of them so please be sure to keep them for your records.

DRIVE BY VIOLATIONS
Monthly we have a drive by inspector drive by all of our properties. This inspector
abides by our lease, and if there is any violation to the lease tenants will get
1 warning for the first violation, and then charged a fee for the 2nd violation.
Please just make sure your unit/house is up kept and all clauses in the lease that
pertain to you are being followed and there will not be any problems with drive
by violation fees.